This Shipping Policy outlines the terms and conditions related to the shipping of products purchased from www.thecrimsonbox.com. By making a purchase on our website, you agree to the terms described below.

1. Processing Time

• Orders are typically processed and dispatched within 3 business days of order placement.
• Processing times may vary during peak seasons, promotional periods, or due to unforeseen circumstances.

2. Shipping Methods and Costs

• We offer several shipping options at checkout, with associated costs and estimated delivery times. The available options will be presented during the order placement process.
• Shipping costs are calculated based on the weight of the products, the shipping destination, and the chosen shipping method.

3. Shipping Destinations

• We currently ship to all regions of India.

4. Tracking Information

• Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information. You can use this information to monitor the status and location of your shipment.

5. Delivery Time

• Estimated delivery times are provided during the checkout process and are based on business days (excluding weekends and holidays).
• While we make every effort to deliver within the estimated timeframe, actual delivery times may vary due to factors beyond our control, such as customs processing or courier delays.

6. International Shipping

• For international orders, please note that customs and import duties may apply, and customers are responsible for any additional fees incurred.
• International shipments may be subject to customs clearance procedures, which can cause delays beyond the estimated delivery times.

7. Address Accuracy

• Customers are responsible for providing accurate shipping information. Please double-check your shipping address before completing your purchase.
• We are not responsible for delays or non-delivery due to incorrect or incomplete address information.

8. Shipping Delays

• The Crimson Box is not liable for delays caused by events beyond our control, including but not limited to natural disasters, strikes, or acts of war.

9. Lost or Stolen Packages

• If your package is lost or stolen during transit, please contact the shipping carrier and our customer support team. We will work with you to resolve the issue and, if necessary, initiate an investigation with the carrier.

10. Changes to Shipping Policy

• We reserve the right to update, change, or modify this Shipping Policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our Shipping Policy, please contact us at rj@thecrimsonbox.com or call us on 77110 33366. We appreciate your understanding and cooperation as we strive to provide you with a positive shopping experience.