Welcome to The Crimson Box! Before using our services, please carefully read the following terms and conditions, as they govern your use of this website and the products offered through it.

By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please do not use our website.

1. Acceptance of Terms

By accessing or using www.thecrimsonbox.com, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. These terms may be updated or modified by us at any time without notice.

2. Products and Descriptions

We make every effort to display accurate descriptions and images of our products. However, we do not guarantee that the product descriptions, colors, or other content on our website are accurate, complete, reliable, current, or error-free. If you receive a product that is not as described, your sole remedy is to return it in unused condition.

3. Ordering and Payment

• All orders are subject to availability and acceptance.
• Prices are displayed in INR and are inclusive of applicable taxes.
• Payment is required at the time of placing an order. We accept UPI, Netbanking, Credit Card, Debit Card and COD.
• We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspicion of fraudulent activity.

4. Shipping and Delivery

• We aim to process and dispatch orders promptly, but shipping times may vary.
• Shipping costs and estimated delivery times are provided during the checkout process.
• We are not responsible for delays or issues caused by third-party delivery services.

5. Returns and Refunds

• Our return policy is outlined in the ‘Return Policy’ section of our website.
• If you receive a damaged or defective product, please contact us within 7 days of receiving the order for assistance.

6. Privacy Policy

• Our Privacy Policy outlines how we collect, use, and disclose personal information. By using our website, you consent to the collection and use of this information as described in the Privacy Policy.

7. Intellectual Property

• All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of The Crimson Box and is protected by copyright and other intellectual property laws.

8. Limitation of Liability

• The Crimson Box is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or the products purchased through it.

9. Governing Law

• These terms and conditions are governed by the laws of Chennai. Any disputes arising out of or in connection with these terms shall be resolved through negotiation and, if necessary, through legal proceedings in the appropriate jurisdiction.

By using www.thecrimsonbox.com, you agree to abide by these terms and conditions. If you have any questions or concerns, please contact us at rj@thecrimsonbox.com or call us on 77110 33366.